Frequently Asked Questions
Everything you need to know about your wellness journey.
When can I expect my order to arrive?
Standard shipping typically takes 5-7 business days within the continental United States. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy?
We offer a 60-day money-back guarantee on all products. If you are not completely satisfied with your purchase, please contact our customer support team to initiate a return or exchange.
Are your products gluten-free and dairy-free?
Most of our products, including our signature bone broths and collagen powders, are formulated to be gluten-free and dairy-free. Please check the specific nutritional label on each product page for detailed allergen information.
How do I manage or cancel my subscription?
You can easily manage your subscription by logging into your account on our website. From there, you can skip a delivery, change your frequency, or cancel your subscription at any time.
Do you ship internationally?
Currently, we ship to the United States and select international locations. Shipping rates and delivery times vary by destination and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay.