Returns & Exchanges
At Dr. Kellyann, we want you to be fully satisfied with your wellness journey, which is why we offer a 60-day money-back guarantee on all products. If you are not completely happy with your purchase, simply return the item within 60 days for a full refund, less shipping and handling.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to locate your purchase and start the process.
Prepare the Package
Securely pack the items in their original packaging or a sturdy box, ensuring you include the packing slip or a note with your order details.
Ship It Back
Print the prepaid shipping label provided through the portal and drop your package off at any authorized carrier location.
Receive Your Refund
Once our warehouse receives and inspects your return, we will issue a refund to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing